About us

Rachel Smith

Head trainer KCAI (CD) 

Rachel is the lead trainer at Furry Tails and draws on almost a decade of experience working with canine behaviour.  Rachel is responsible for the design and coordination of our courses, ensuring both you and your dog can build skills and confidence week by week, whether you are an experienced dog-owner or bringing your first puppy! Rachel leads all training courses at Furry Tails.


As well as being an accredited Kennel club companion dog instructor


Rachel has professional qualifications in dog training from IMDT, Compass, The Centre of Excellence, Alpha Education, ‘Think Dog’ by Sarah Whitehead and a Level 3 Professional Daycare and Boarding Certificate.

Rachel has also trained alongside a Crufts Obedience winner who has taught her most of her skills she possesses today. Having previously held training classes and socialisation groups for a North West company, Rachel has successfully accredited dogs through all stages of the Kennel Club Good Citizen dog scheme. Rachel has a Level 3 qualification in Professional Daycare and Boarding.

Rachel has had a lifelong love of dogs and has long supported rescue dogs through The Dogs Trust charity and local rescue centres. Her own rescued furry friends helped to build her interest in behavioural therapy for dogs and she has rehabilitated her latest rescue, Katie, with positive behaviour techniques to bring out the happy, confident side of this lovely collie Cross. 

With this experience, Rachel is able to draw upon a wide range of techniques and skills to help people of all ages and abilities to successfully communicate with our canine friends in a fun and rewarding way.

Adam collier


Daycare manager & Trainer

Adam is the newest member of furry tails!

Over the past 13 years, he has worked for west mercia police as a witness care officer. Adam has been walking dogs and training with Furry Tails since early 2019 and has a Level 3 Professional Daycare and Boarding Certificate.  


He loves the outdoors and animals, especially dogs. Over the years he has spent time with Rachel, helping to improve his knowledge of these amazing animals and learning lots about positive-reinforcement dog training. 


he is a fully qualified dog first aider and is continuing his doggy knowledge through on-going training courses.

Michelle Fisher



Michelle is an dog trainer with furry tails and has helped with the company since the start-up over 2 years ago. 


Michelle has a passion for dogs and uses her teaching qualifications to help owners work with their doggies. michelle has had many different breeds and mixed breeds of dogs during her life and enjoys working with all different types of animals, not just dogs.


Michelle loves the outdoors and can often be found riding her bike around the Wirral and further away. 


Furry Tails has a number of lovely support -trainers we call upon according to the specific requirements of the different classes we offer. We never exceed our maximum number of dogs per class and employ a minimum number of trainers to support you and your furry friend! Our trainers are all experienced dog-handlers and complete our induction course before joining any class.

Daycare & Party Bookings enquiries - Call Adam  07841 140583

Furry Tails dog World, Unit P10,

Champions Business Park, Upton, Wirral, CH49 0AB